Laleli Gonen Hotel

Great location, clean and comfortable

Booked for central location & pool. Hotel needs upgrading

My baby’s cot bed wasn’t available the night we arrived even though it was clear from the booking we had a baby with us. On arrival, we were told we had to wait until the next morning to request a bed so ended up cosleeping with the baby, which isn’t safe, but had no choice. The next day a play pen arrived which was ok. The shower was dated and a bit of it kept falling off, but overall it was OK. Location was good for the sites we wanted to see. Breakfast was good - really good range of food, from bread, to fruits, meats and salads. We always had a lovely breakfast. Great for a city break.

When we arrived at 4pm the room was still not ready for another hour and a half. The room once given were not on the same floor as requested either. We were then told they will try again the next day. The room I was in had a leak coming from the ceiling in the bathroom and when we complained they said it was not a serious enough issue to change rooms. After being mg adamant they gave us 2 rooms on the same floor but the light switches didn’t work well and the room could have been cleaner. Overall the pool was great and the view was amazing. I guess you get what you paid for. The tall man at the reception was accommodating. Thank you