Grand Hotel Downtown

We had the pent house which offered an amazing view of the city. We loved this hotel and spent much of our time on the terrace. The front desk staff was very friendly and helpful for finding places to eat. We used the laundry service which was expensive but worth it.

Good location, easy to catch the tram from the train station to nearest tram stop and then just walk a couple of minutes to the hotel. Plenty of restaurants nearby, room was clean and quiet. We did notice that there was no proper place to hang your clothes except for this small bottom cupboard that would have folded clothes in half while using. Overall a very good stay!

Hotel employees were pleasant and helpful. We had an issue with the room being cold. We found out we were supposed to have 2 keys. One was to stay in the slot to keep lights and heat in. The other was to take with us. Once we let the front desk know we were do cold, we were told the above and got another key

The rooms and bathroom are very nice, modern and in great condition. Amenities were sufficient for our purposes. We were very satisfied with the cleanliness of the room and the friendliness of staff. The location, however, is both a blessing and a curse. We picked it for its closeness to the Melkweg, which made it a convenient location to return to after an event. But since we had a room on the ground floor facing the street, we barely got any sleep that night. Cars and trams pass regularly throughout the night, and I could even hear people's conversations when they passed our window. The windows are in dire need of renovation to reduce the noise level! Additionally, the blinds to our room did not shut completely and we had to mess around a lot with the curtains to feel a certain level of privacy. I'm glad we stayed only for one night, as I would have definitely requested a change of rooms otherwise.