Palmera Old City

We received a really warm welcome to this lovely little hotel. We found the room to be clean, spacious and very comfortable. Staff at the hotel are really helpful, offered advice around day trips and even let us borrow their Istanbulkart! The breakfast room is lovely; great view of the city and really fresh and tasty food to start the day. The ladies who prepare the breakfast are nice, what they lack in English they make up for in hospitality. The hotel is in the old city which has nice restaurants about 5 mins walk away, the immediate area looks very 'lived in' but I like the charm that it offers and it felt very safe whilst walking around at night. I'd definitely stay here again.

My friend and I stayed at this hotel for 5 days. Just as the name states it's located in the old city and within walking distance to everything (shopping centers, restaurants, tramway, etc.). Our room and bathroom were small but the service was excellent. The hotel is not fancy or grand, but it's a good quality/price for the location. Also, the manager Ömer made up for anything the hotel could lack. I often travel and his client service skills are really beyond anything I've seen before; he's usually not there at nights but he stayed back the night before our checkout to say goodbye to us. Breakfast was included in our stay, there weren't many options but the kitchen staff prepared whatever local dish we order in the morning, portions were enough and the food was good too. Know before you go: Bring your own toileteries and towel (I didn't like what was provided but I'm a very picky person); don't hesitate to ask for additional blankets (the one in our room was thin and I'm often chilly) or anything you need the staff is very helpful. Also, the hotel offers tours through different agencies, we did the "luxury dinner on the boat tour" for $50 but it had nothing luxurious and the food was cold and bland; the other tour we went on was very interesting it was €90 ($104 usd) and included visits to the most famous touristic attractions in instanbul, with 3 hours boat ride on the bosphorus and a delicious lunch on the boat (this one was sooo worth it). Overall, I liked my stay there!

it was a perfect location and the rooms were very clean. Thanks to Omar and his lovely mum n sister for the hospitalty. The service was very good and pleasant stay

Overall, the service was good, you get what you pay for. However, at the beginning there was some poor organization as we were sent to another hotel for the first night, which should not have happened.