Comfort Suites East Lincoln - Mall Area

My room was clean and comfortable. The breakfast was outstanding!

The property was doing some renovations, so that is the reason for the

Staff was very helpful getting Internet to work & letting us do a late checkout after cycling so we we refreshed for the ride home. They were undergoing renovations, so some stuff staged in common areas, partially painted walls & rough carpet edges, but no bothersome noise while we were there. Typical breakfast.

We recently stayed here with our family, including our 11-month-old and 4-year-old. I want to start by saying the front desk staff were wonderful. They were friendly, professional, and very helpful throughout our stay. They even encouraged me to contact management directly about my concerns. I understand the hotel is undergoing renovations, but I was surprised this wasn’t disclosed when booking. The fitness center was being used as the construction staging area, the pool was closed on some days, and our room had several unfinished or maintenance issues, including missing base trim, loose carpet strings, burned-out bathroom light bulbs, inconsistent shower temperatures, and exposed electrical components related to the AC unit. My biggest concern was safety. Despite housekeeping cleaning our room, my 11-month-old found a loose screw on the floor and put it in his mouth. Thankfully, I noticed immediately and removed it. After our stay, I emailed management directly on July 6 to share these concerns rather than posting a public review. Unfortunately, I never received a response. I hope management improves communication and ensures rooms are thoroughly inspected before being occupied, especially by families with young children.