We recently stayed in Tennessee and had a wonderful time. The check-in and check-out process was extremely easy, and everything was spotless. We especially loved how well-thought-out the play areas were for the kids. If we return, we’d definitely choose this place again. Also, our agent was fantastic to work with—very helpful! When we woke up in the morning, we saw bears walking around near our cabin. We were absolutely thrilled and felt extremely lucky. We even took pictures of them!

Great house…well maintained/decorated and had all supplies needed. Easy to get into town and very close to Ober mountain for skiing. Ramp to access the house was awesome as we had one person in a wheelchair. Kids (and adults) loved the games.

The cabin was home away from home it had everything that we needed

This was our second stay at Heiden on Echo. It is consistently a well-appointed, clean, and beautiful place to stay in the Smokies! There are plenty of games for kids and adults alike, and our granddaughters enjoyed themselves thoroughly! We loved sipping our coffee in the mornings around the fire table, and relaxing in the hot tub after a long day of walking and hiking. The owners are helpful and friendly in their communication. We would highly recommend this place!