The apartment was fine I didn't like the broken blinds

We didn’t stay in the property listed. The host switched us to a different property a few days before. When we got to the property, it was not cleaned at all. We contacted the host and he got the cleaner to come, but we had to wait an hour before he got there, and wait another couple hours before he left. I contacted Vrbo and told them the problem and requested a refund and they said we can’t help you because you’re not at the property listed, and the host would have to refund us. We contacted the host and he said could get a credit for a different place, but the cleaner, who was very kind by the way, was finishing and it was around 9pm at night in LA, so we just decided to stay. The host didn’t give us any kind of cleaning credit at all:( The neighborhood seemed safe, but we definitely won’t stay here again.