Great stay! Loved the condo and communication from the owner and Casago. Only issue was checking in at a different location from the resort. It was seamless but a lil inconvenient and we originally thought maybe we had been scammed when we first arrived, as the resort told us they didn’t have our reservation.

The room was nice however I didn't realize that when checking in it wouldn't be onsite, 5 min drive. We booked for the same price as the resort would have cost yet we were not allowed to use resort amenities because we paid through Casago. We had no room service. We got daily toilet paper, 1 trash bag, 1 dishwasher soap per day and that's it. We were not allowed to use bell hop services, pool towels. The water went out the last day we were there and when my husband tried to go to the lobby and ask how long it would be they told him they couldn't help him because we booked through Casago, we felt penalized for it several times. Although the ppl at Casago were very nice and nothing against them but just because we went that route we got penalized for it. Wouldn't do it again.