everything was great beautiful property, very clean

Beautiful home in the perfect location. Everything was clean and as described. The sunsets were stunning and it was refreshing to see the abundant wildlife (dolphins, birds, rabbits, and deer) from our deck. Our family had a wonderful visit and we look forward to returning in the near future.

Communication with host was poor. Text messages (both sent to phone and on Vrbo) were not monitored - required to call directly to speak with property managers which was not always convenient. Questions about garage code and check-in logistics went unanswered for days with multiple follow-ups. Also, when paying premium prices for premier properties, there is an expectation that the toiletries and detergents are of a certain quality. Not off-brand detergents or motel-standard shampoos. The “starter” dishwasher liquid was clearly watered down from a previous guest. Aside from these relatively minor issues, the property is wonderful. My family has been renting this particular property for 8 consecutive years. It was sold last year and this is the first time staying here with the new owners so we may be sensitive to what we have grown accustomed to from our history with this property. We have many memories here and hope to continue for years to come.

Good location. Not very clean. The shower curtains were disgusting and not the best clean before we arrived. The agency told us 3 weeks before the trip work was being done on the beach. They started work at 6:45am most days. Woke everyone up.