Hotel Ricas

Within the budget range this hotel deserves five stars. Provides sufficiently clean rooms. New interior is still not ruined by visitors. Beds are comfortable, shower/bathroom is decent. It could be much worse in Sliven at this price range but in Ricas is just fine. No kitchen, no breakfast, but here is a small fridge in the room. Supermarket is just across the street. AC works nice and clean. Street view looks scary noise-wise but widows make excellent insulation. Unfortunately, room to room not so much, you can hear guests talk in the other room.

Shower has limited hot water supply, 6 minutes max. I don't know why is that so and how did they manage to restrict the hot water. Small fridge loses power supply once the key card is out. That doesn't make much sense. Maybe a duplicate card can be provided by reception clerk. It is hard to forbid smoking there. Rooms here are non smoking but they are developing that distinctive stale stench of cigarettes. Hotel looks relatively new, so guest should use it before it gets old and possibly neglected.

Location,cleaning

no refrigerator in the room. no restaurant

- the room was clean and comfortable - the location was close to public transport, supermarkets and restaurants and near the main town centre. -

- reception was not staffed when we arrived although we arrived within the time frame indicated in our booking. - the receptionist did not speak English and was not friendly - The room was no more than half the size of the one we booked. - There was no signage on the exterior of the buiding.and the entry was signed to the gaming area - The entry required going up a flight of stos but the exit allowed access directly to footpath level. - No direct lighting at the lift area - The drain in the shower drained very slowly, meaning that we stood in 2-3 cm of water while showering. We raised the issue, got an "I'm sorry" but the issue was not fixed. - No soap or gel in the shower area. - Only one stool in the room. - No facilities for eating - cups, plates, toaster, hot water kettle, cuttlery etc.