Comfort Inn Karuizawa

The room was tiny but comfy. I couldn't sleep the first night due to a water-leak sound from the AC, but they were happy to switch my room the next day, which was great. The desk was small, but the tub was big enough to relax in. I didn't get the breakfast buffet as the photos didn't look appetizing and it felt a bit expensive. Plus, waffles for breakfast aren't really my thing—a bit too unhealthy for me. Loved the free coffee anytime! The staff were all very nice. The washer and dryer were also reliable even after four uses.

Surprisingly great value for the price. Great family friendly facility.

Just like its name, very comfortable. Especially its bed. There is a loft bed over standard double bed. That is perfect for us. Me and my ten-year-old child could use the double bed and my husband uses the loft bed. I will stay there again if we go there again.

The hotel room itself was clean and comfortable, but the location was inconvenient. Public transport is limited, and the surrounding streets are poorly lit at night, making walking feel unsafe. The staff were polite, but the lack of nearby convenience and the dark, quiet streets after dark were major drawbacks. Overall, the stay was acceptable, but the location and lighting issues made it less enjoyable.