NHOA TULUM APARTHOTEL by Maya PM

Great amenities and close to beach/supermarket Most communication thru Expedia portal went unanswered. Recommend direct communication with hotel staff by phone. Lovely pool and roof deck. No hot water in kitchen sink went unaddressed for entire stay. Very basic kitchen setup.

Excelente

We had a lovely stay at NHOA aparthotel in February. If you book through Expedia, please note you’ll need to reach out directly to NHOA as Expedia does not share guest contacts and the check in process is remote. Once you are in touch directly, Karla was very responsive and it’s very easy to get in and out. The area and the building are both gated with a security guard so it feels very safe. You’re also close to the main road with various resto and café options. Keep an eye out for the entrance as the sign outside is for the larger collection of buildings. The room itself is beautifully appointed and very new and clean, with a small patio (or balcony). The beds were comfy and extra beach towels were provided. My 8 year old enjoyed the pool a lot and the gym looked nice though we didn’t use it. It was generally very quiet but the jack and jill door between the units is not well sound proofed so we did hear some rather private noises from our neighbours! The other thing is that Expedia advertises this as including breakfast which is not even an option! My advice is to book directly with the accommodations as this happened with numerous Expedia bookings on our Mexico trip. I recommend a stay at NHOA!

Excelente!!!