Smooth, convenient, helpful

This was the perfect location for a family get away! We were in the center of all the activity. The condo’s floor to ceiling windows were beautiful. We definitely would stay here again.

The unit itself and the amenities of the building were great. The check in process is awful. You have to meet a host to check in and if you arrive after midnight you can't check in until 10 am the next day. The listing said that basic necessities (dishwasher detergent, shampoo etc) were a mandatory purchase for 35 which is fine but were not provided. They offered to bring them later after we had gone to get supplies. Three of the 6 elevators in the building were broken so it took 30-40 minutes to get an elevator every time we went somewhere. Asked for a late checkout to compensate for some of these issues. Host indicated we could have an hour for 50 because another guest was checking in. Calendar shows no guests for 2 weeks. Other messages to host got no response. All in all the location and amenities are great but I would choose another unit and host next time.