Great staff, amenities, good food, nice view of Mt Fuji. Very high end hotel, worth the price and would visit again.

We had a really lovely stay here. We felt totally immersed in the atmosphere of a traditional Japanese Ryokan. The food was both delicious and always beautifully presented. We are really glad that we made this stop as part of our travels around Japan. Mount Fuji was mostly covered in isolated low level cloud, but we did get a gorgeous view once or twice. Points to note are that there are no other facilities other than your room and dining room which is accessed at set, pre agreed times. Early check in is not an option and there didn’t seem to be any English speaking staff when we needed help. There was nothing within walking distance but the hotel were able to arrange a cab so we could visit the gold mine for a few hours and lunch after arriving too early.