Hotel Fort St Laurent Lyon - Handwritten Collection

Beautiful and unique property. The staff was helpful and quick with responses.

Yes, the room was spotless and easy to navigate, even the shower operation did not require an advanced degree in aquatic engineering. I liked the high ceilings and decor, space allotment and the bedding was flawless, both in linens and pillow/cover quality. regarding staff: welcome was kind and efficient on Feb. 12.'26. I had a good impression and was glad to have arrived. The checkout at 6: am on Feb. 14.'26 was less so. The young men on duty was friendly enough but had no concept of helping a senior guest with luggage. I managed the front stairs of the hotel, in the rain with some difficulty as I wanted to hold on to the railing as well. This young attendant might appreciate a little more training in becoming aware of how he could enjoy his duties more and be better remembered by you guests, -- especially at the occasion of a departure in rain. - No hard feelings, I am glad to return at another time and will recommend your hotel to friends and family. Lastly: I think I left a phone dadptor and a line in my room # 105. If you found it please keep it with my name, I will have it picked up by a friend. With many thanks and best wishes for you and the Hotel, Dorothea Mautner. 617-852-1523

Great space for our family. Old building but brand new modern hotel. Wonderful staff. The breakfast could use help as they seem short staffed but overall a great place to stay.

Lovely old building with modern vibe. Great room and all round service. A real gem of a find.