Hotel Indigo Irving Las Colinas by IHG

Everything Was Top Notch. We Had Fun Time

Here’s a more balanced 3-star review with specific, constructive feedback: ⭐⭐⭐☆☆ (3/5) My stay at Hotel Indigo Las Colinas had several positives, but there are also some areas that could use improvement. The hotel itself is clean, modern, and well maintained. The rooms were comfortable, and the amenities were enjoyable. The front desk and hotel staff were consistently friendly, welcoming, and professional, making check-in and the overall stay pleasant. Unfortunately, the restaurant experience didn’t meet the same standard as the rest of the hotel. Some menu items, particularly the lentil soup and Hummus , lacked Flavor , Overtly Salty and felt more like a cafeteria-style meal than something I’d expect from a hotel restaurant. With some improvements to seasoning, freshness, and presentation, the dining experience could be much better. Service at the pool was also disappointing. Although the staff was courteous, service was consistently slow, and it often took a long time to place an order or receive food and drinks. Even During non- busy hours, having more staff available or improving the workflow would make a noticeable difference for guests trying to relax by the pool. Overall, the hotel has a lot of potential thanks to its excellent staff, comfortable accommodations, and attractive property. If the restaurant quality and pool service improve, I would gladly consider staying here again.

Great

Hotel and staff were excellent. Rooms were very clean and comfortable. Definitely made my stay enjoyable. Will definitely stay here again if / when in the area.