Grand Hyatt Kunming

This stylish new hotel in Kunming exceeded my expectations. The room was comfortable, the gym nicely lit and well equipped, and the food delicious. Both Managers Liu and Jerry were professional. Overall a pleasant stay. I’d come again.

Great location which is next to Spring City 66！There are many choices for restaurants and shopping. The room is quite clean and well organized. The staff is very friendly. Very appreciated for the welcome complimentary fresh fruit offered by the hotel.

The hotel is new and the rooms are spacious. Excellent location as it’s linked to a big mall with many dining options. But what really stand out is the staff. Though bookings were made via Expedia (we had 2 different arrivals and 2 rooms), I had contacted the hotel directly on many occasions with regards to our late check-in, lower floor rooms, rooms near each other and our dining reservations on New Year’s Eve. Staff was prompt in replying to all my emails by various staff which gave me the assurance that everything will be taken care off before our arrivals. Well done ! Highly recommended.

The staff were professional and helpful from check-in to housekeeping, and the location made getting around the city effortless. The breakfast also far exceeded expectations. The only minor drawback was having only a single vanity sink for the room size, but overall, it was a fantastic stay.