White Waters Hotel & Spa Llangollen

We really enjoyed our weekend here. My partner and I were impressed with how friendly the staff were, always smiling and would go above and beyond for us. Our room was lovely with a view of the river, so pretty. We had access to the pool that was lovely as it was quiet, relaxing and peaceful with just us in there. The bar was friendly and we got to choose music and n Alexa which we enjoyed. Lots to do in Llangollen, it is so beautiful. We walked around the village then visited the aqueduct that wasn’t far at all. The nightlife was surprisingly outgoing too, We caught a band in one bar then went to the sun inn later on meeting the locals. Overall this was a perfect little get away for us away from our busy lives. We will definetly be back again! And we look forward to our return :) thank you to all of the staff at white waters. Bar staff, reception staff and cleaners you were fab and made us most welcome 🥰

Nothing, I could not fault it :)

We were treated like family, it was lovely ambiance from the moment you walk through the door to leaving, the room we had was stunning, I would not book anywhere else again in that area, worth every penny and more

Nothing

The staff were superb. 'Hats off' to Allison, Hazel, John and Emma, who could not have been more welcoming, warm and friendly. As a female travelling alone, I felt 100% safe in this environment. Whilst the hotel is undoubtedly 'tired', it's kept as clean as a new pin and I would happily recommend it to others.

The hotel looks like it once had a good life.

The furniture in the room was tatty, cupboard handles falling off etc. The bathroom had a lot grout missing from the floor tiles which had accumulated debris from previous guests. The bar was only open 1 night. Restaurant was closed for the duration of our stay. There were no staff on the Sunday night. New guests couldn’t check in. The place was deserted.