I booked Palazzo Spinelli Apartments because of the excellent ratings. And when a place already has almost perfect reviews, it’s quite difficult to add anything without sounding like everybody else. But then we met Gennaro. I should probably explain that I am VERY much not a city person. I like silence, open spaces, nature and preferably considerably fewer people than Naples contains on a single street. 😂 The noise, traffic, scooters, crowds and general glorious chaos of Naples are basically everything my little countryside soul tries to avoid in life. So arriving here with luggage, a child and my slightly overwhelmed rural brain could have been interesting. And then Gennaro appeared. What an absolute angel of a human being. ❤️ He welcomed us as if we were old friends, showed us everything, explained every tiny detail and made absolutely sure we were comfortable and had everything we needed. He was warm, patient, funny and genuinely caring — the kind of host who doesn’t simply hand you a key and disappear. And somehow, in the middle of a city that had my nervous system wondering what on earth I had done to it, Gennaro made us feel completely safe and at home. Even better, he works right next door in the most incredibly charming little meat shop, which only added to the feeling that we had accidentally stumbled into a tiny piece of real neighbourhood life rather than simply rented an apartment. The apartment itself deserves every one of its excellent ratings. But Gennaro is what made the stay unforgettable. Naples and I may not be destined for a lifelong love affair. 😂 But Gennaro? I’d come back just to see him. Five stars simply aren’t enough. Twenty from us. ⭐️❤️

.

Amazing apartment in a fantastic location. The host was very helpful and friendly, and we felt welcomed during our stay.

No complaints at all

Excellent location on a fabulous busy Naples street! Our family just loved it. A great host always available and stored our luggage as we had a late flight.

Nothing

Palazzo Spinelli este o bijuterie în inima orașului Napoli! Apartamentul de la ultimul etaj este superb — modern, elegant, impecabil de curat și foarte confortabil. Seara, priveliștea asupra orașului Napoli luminat este magică! Gazda, de nota 10 — caldă, atentă și primitoare. O experiență memorabilă, la care ne-am întoarce cu drag! ❤️🇮🇹

Totul a fost în regulă!