Fuego Atitlan Eco-Hotel

This hotel is really unique and really feels integrated with the nature around it. It was very clean, comfortable, and had great views. But the best part about our experience there was the staff. The manager was so helpful and kind. I had mistakenly booked for the wrong date and booked an extra day (not sure how I managed that). The manager completely took care of us and not only prepared a room for us, but she sorted things out with Expedia so I was reimbursed for the extra booked night and didn't have to deal with that myself while on vacation. She was amazing. I didn't even have to ask for the help, she took the initiative and took care of everything for me! I would definitely stay there again. Just be aware that there are a lot of stairs getting to check in and the rooms, so this is a hotel better suited for physically fit folks!

Property is beautiful, the cabins and view are stunning the only downfall is the shared bathrooms but they do say it on their description so we took the risk. It’s a must place. If you see it take it you won’t regret it

I had a wonderful time staying here. The staff were exceptional, very helpful and friendly. Communication was great, before arriving and during my time there. The room was perfect - incredible view, lovely balcony to sit out on, dependable wifi and a very comfortable bed. Breakfast was delivered, if you order it the night before and was delicious. You can see from the website pictures that the property is perched on the side of a steep hill, which allows for each “room” to have privacy and it great view. This also means lots of stairs, which might not work for some people. It’s an eco-hotel, so although each “room”has a sink, the two showers and toilets are shared, which was never a problem for me, personally. They were always available whenever I needed them. There is a well stocked kitchen, if you want to prepare your own food and a fridge with a shelf for each room, to store your items. The walk into town takes about 10-15 mins and is good exercise, although there are plenty of tuc tucs available to drive you, for Q10. Wonderful place, I highly recommend it!

We had requested 2 nights and they said something had happened with the system and other people had requested the same room so we could only stay at the hotel for 1 night. They gave us the money back from that 1 night but still it was kind of annoying