Our stay at Nanpuso was fantastic. Check-in was seamless, thanks to the professional front desk staff, Clark Ms. Mano, who went above and beyond to assist us. While the dinner was satisfactory, the breakfast was impressive with numerous delicious options. Overall, we had a wonderful time and would definitely return.

I was travelling with my 2 adult sons and the experience was amazing! They do not think I can top this and I believe them. The service to our room was great and the kaiseki dinner was amazing! The staff were very attentive and the food was excellent. Breakfast was a bit more aggressive as everyone was fending for themselves but still very good food and lots of options from Western to Japanese. We had an Onsen in our room because of tattoos but it was such a great experience as we all took turns. The area of Hakone is beautiful and it would be nice to spend more than 1 night to discover a bit more. The only thing that was a bit difficult was the humidity in the room but I eventually managed to adjust the air flow to my satisfaction.

The staff were extremely polite and helpful. We appreciated the Japanese room which included a traditional Japanese dinner served in the room. The public bath was clean and relaxing. Be sure the reserve breakfast time early as they close at 10 Am.

Super hôtel Very clean. Staff very friendly and helpfull. We highly recommend