Discovery Parks - Moama Waters

Try clean well looked after

Great accommodation,we had a small villa,very clean,if I had a complaint it would be no microwave dishes and steak knives.

We recently stayed at Discovery Parks Moama Waters and overall had a good experience, however there were a few issues that really impacted our stay. The biggest problem was that both bedroom doors in our accommodation were faulty and would not close properly. They would only go halfway and then needed to be forced shut — often requiring two people. We were travelling with babies, so having to do this quietly every nap and bedtime without waking them was extremely inconvenient and stressful. When we raised this with reception, we were simply told it would “need a carpenter” and no alternative solution or assistance was offered, which was really disappointing. For the price you pay, you expect accommodation to be properly maintained or at least some effort made to resolve the issue during your stay. In addition, our 2-bedroom cabin did not have a stovetop. Instead, there was only an old portable cooktop that did not work properly, which made preparing meals difficult and frustrating. There was also no boom gate or noticeable security, and we noticed unfamiliar cars repeatedly driving through and doing laps around the property, which made us feel a little uneasy. Another downside was the lack of WiFi, which was not made clear when booking. Aside from these issues, the park itself was lovely and the rest of our stay was enjoyable. Unfortunately though, the maintenance and response to concerns did not match the price point.

The 3 bedroom unit was definitely a bit tired and in need of a good clean and freshen up. The playground areas as well are in need of upgrading. Worth noting there is no wifi in the park and extremely limited 4G/5G connection so forget working, streaming movies, or even sending WhatsApp messages in our experience (Telstra and Optus). The thing that hit us the most was the absolute lack of regard to quiet and peaceful enjoyment of the facilities. Yes, the park has notices - "NO NOISE AFTER 10PM", but until 9:59pm you have kids, teens and adults wandering the park aimlessly shouting, messing around and just not contributing to a relaxing holiday. Forget this place if you have kids that actually need to get to sleep before 10pm Perhaps this is normal at a holiday park? I don't know. We certainly don't have plans to return.