Good customer service

Clean, quiet,smells fresh and homely

I like the cleanliness

The apartment is really nice, clean, and exactly as advertised in the pictures. Everything was as expected, and the place itself was lovely.

the noise detector was honestly the most frustrating part of my stay. We kept receiving SMS notifications saying that we were being too loud, even though we were not making excessive noise ,it was literally just the TV playing at a normal volume. Meanwhile, there were children from the neighbouring apartments making much more noise, and it seemed like that was not an issue. I understand the need to have a noise policy, but constantly receiving warnings when we were simply sitting inside watching TV felt unnecessary and made us uncomfortable. I would suggest reviewing the sensitivity of the noise detector and how the alerts are handled.

Wir waren leider nur eine Nacht auf der Weiterreise in The Heads. Daher konnten wir die gemütliche und geschmackvoll eingerichtete Wohnung und den netten Balkon nur kurz genießen. Der Blick aus den Badezimmerfenstern war schon ein Highlight. Die Schlüsselübergabe via Zahlenschloss schätzen wir immer, da es unkompliziert läuft und man ein größeres Zeitfenster hat zur Anreise, was einem mehr Flexibilität beim Reisen verschafft. Wenn wir wieder einmal nach Port Elizabeth kommen, dann ist diese schöne Wohnung hoffentlich wieder für uns verfügbar.