Southern Suites Cartersville

The price, the property's resurrection, and the staff. This location was once called The Efficiency Lodge. I'm from Cartersville, and anyone who knows about the Lodges history will tell you that the owners of Southern Suites has resurrected that location and it's reputation, so much so that I past the location twice looking for Southern Suites in an area I knew well and in a highway I traveled frequently. When I called a third time for the directions my voice sounded a bit agitated, but the front desk clerk remained courteous, patient, and kind. This time, the front desk clerk showed her adaptibility skills and decided to go off sketch that was scripted :to put distance between the old and the new lodge, and rightfuly so. The old lodge had become one of Cartersville sore spots. She asked me was I from the area, when I replied yes she quickly said, and I quote; "It's where the efficiency lodge use to be." Had I not seen how nice the rooms were before hand, my first instinct would have been to say thank you, but no thank you. I'm glad that I didn't. The rooms were exactly like the pictures. New floors, new amenities, new appliances, and a comfortable bed with night lights in the head board. I'm a regular Great touch! Great job!

Leaving. Please keep up the good work.

The rooms were clean and the staff was efficien .I know the property manager who has worked their for over 8 years back when it was the Efficiency Lodge, it started out well enough but you could tell management didn't care. Southern Suites is a God send in this area and I'm glad the new owners kept the property manager because she's the wind beneath Southern suites in Cartersville wings. I don't want to get her name wrong, but I will make a point to get it and repost it.

I can't speak for now, but at the time of my stay the parking lot is in pretty bad shape. Severe cracks and deep pot holes, but I'm sure the new management team is aware of the situation and will have those issues fixed in a timely manner.

Staff was friendly. No BS with the guests which is typical of the weekly stay places.

Hot water didn’t work properly. Couldn’t figure out how to use the TV.

We appreciated the full size refrigerator since we were traveling a long distance and able to refreeze our ice packs and refrigerate all our perishable food and keep our stock of drinks cold. As well a good amount of empty space to keep our coolers and luggage without them being on top of us.

Unfortunately a bit old as well no bottom floors available and only 1 stairwell with no easy access to your room. Which now you have to lug coolers and luggage up a steep flight of stairs. As well after 8p no access for any hotel help. As well no phone to contact the front desk which is a bit of away from your room