The Tallison Hotel, Indianapolis Carmel, a Tribute Portfolio Hotel

Facilities were upscale. Felt a bit more classy than your average hotel.

Housekeeping tried to enter the room twice the morning of our departure. Woke us up earlier than we wanted to but other than that everything was great.

Beautiful hotel, clean and very spacious rooms.

The coffee in the room

Very cute room, very beautiful lobby/guest area. Good location.

Bar staff didn’t have many normal ingredients nor did they know how to make drinks on the cocktail menu. Stated they were temps. Barn door to bathroom was not in the correct track, also weird light switch situation, front switches have to be on in order for bedside lights to work.

I did not actually stay here, that’s why my property experience scores are mid instead of zero to be fair.

The lack of communication or grace. I had to cancel my trip the day before due to severe illness, and rather than communicate or negotiate, they ignored my inquiry through this app completely. Then to add insult to injury, the proceeded to charge my card various amounts of money multiple times in order to recoup a “cancellation fee” without so much as a response. I will never dignify a pretentious establishment like this with my time or dollar ever again.