Close to work

The whole booking and pre check in process was a huge turn off and a violation of privacy also totally against booking.com policy. Even though insurance is supplied through booking.com the third party booking process wanted copies of photo identification in the form of either passport or drivers licence and it wants your credit card details. When questioned on this they were rude about it and said that it was to protect them from fraud, but in fact it made me feel like the property was fraudulent would have told them to stick it but they had already paid.