Ilocos Urban Wave Resort Hotel

Early pool access was a plus! Buffet breakfast was wonderful -very tasty and generous servings-coffee🙌 nice and strong!!! Staff was so friendly and willing to help. Onda Restaurant could use some more training- very inefficient-we asked for glasses for water ( and water) 5+ times with different staff and several members of our party (9 of us) asking. At one point I went up to the counter to ask and still nothing for a bit. Food was tasty! Found a dead cockroach on the bathroom floor- otherwise clean and decor was very beautiful in our villa💗Air conditioning was nice- very comfortable stay! So worth the procand we were all very happy and had a wonderful family gathering. Will come back again!

Overall experience was great! The staff were very responsive, accommodating to my requests and pleasant to talk to. My only suggestion for consideration: the place should have in house phones. While in my room, I had to use my own phone from abroad and reception was bad. So I had to go out of my room to the reception desk and ask for something that could have been handled simply over the phone.

Excellent staff service.

Very polite staff!