The location was excellent. Really close to the town centre and station but on a very quiet road. The house was warm and comfortable. The heating was easy to operate and it was wonderful having two bathrooms.

On arrival we found the door very difficult to open and discovered that the guests staying on the ground floor had actually had to call a locksmith to get in earlier in the day. I messaged the landlords (who had contacted me via WhatsApp while I was on the train) but they didn't respond. I contacted the management company and they initially said I would have to pay for a locksmith then said if I followed their instructions, there shouldn't be a problem but even when I asked them to send instructions, they failed to do so. I was quite stressed the first night as a result as I was worried how we would get in the following day when we went out. I practised with the door the next morning and felt confident I understood how to do it and although it is still difficult to open, I managed to do it. Other things that would have improved the property would be things like: a bottle of milk left in the fridge, at least one other lamp in the living room, shower gel in the shower and bath and a nicer Christmas tree with lights. The photos on your site are very flattering as there is some grubbiness and a feeling of not much money been spent in some areas. The bottom of the shower screen was dirty and there were lots of cobwebs around the light fitting on the landing.

My stay at The Gatsby was great, the location is within walking distance of town, the flat was clean and cosy with a real homely feel, and is as per the photos also well decorated and very spacious. The hosts were great in providing us parking permits, and they were very approachable and attentive. I look forward to staying here again soon.

I enjoyed my stay at The Gatsby

The apartment was very clean and tidy , the beds were all very comfortable, location was great easy to head into town. Free Parking permits were provided at our request and parking in the area was available which was a positive for us. Will book again very soon

Location was ok, quite near to the town.

Lots of stairs to the apartment, it took us over an hour to gain access to the property due to the staff issuing the wrong keysafe code. It was a red hot day and we had our elderly mother with us so not ideal if I’m honest. No reduction in price offered for the inconvenience. It was a lack of effective communication on behalf of the staff.