We had plenty of space, we really liked the number of rooms and the separate levels for each family. The linens smelled fresh and the decor was very nice. The outdoor areas were great, including a nice fire pit and mini golf area.

There were a number of nonfunctioning items, the house was not properly cleaned, and the responses were not very hospitable. When we entered on the ground floor level there was a strong mildew odor or wet dog smell. There were a number of places where the bugs had not been cleaned up, while we understand this is in the woods, this was because of inadequate sealing around the windows and air conditioners, then number of bugs including spiders inside was extreme. We’ve stayed in this community before and not had this problem. There was also a broken light fixture in the bedroom downstairs, a hole in the wall, the filters in the A/Cs were filthy, the towel bar in the main floor bathroom was ripped off the wall, the BBQ grill was very rusted and the thermometer on the grill wouldn’t go past 175 degrees, the string lights around the backyard would not turn on. Also the oven and stove were extremely out of date and the light indicators did not work. The pots and pans were very stained. On the final day, even though checkout was at 10am; the auto lock reset itself and locked us out of the home so we had to prop open the door to pack our things to leave.

The house we like most as it has everything we wanted to enjoy and expected. Property, room and bathroom all were very cleaned. Host was nice and very prompt on responding and understanding our requirement. We received 1 hour extra stay which made so more comfortable while doing checkout.

Kitchen and living room size little small as we were expecting bigger size as seen in photo provided by property which made us little uncomfortable for 12 people. Also outside balcony and stair are not cleaned and having icing floor which can be avoid with using salt.

We enjoyed the size of the house, the fire pit and cornhole area. Love that there was enough parking for three cars. Love the area and all of the amenities that BBL has to offer.

Windows did not seal properly so a lot of mosquitoes and other flying insects were able to easily get in. There were also mosquitoes and stuff dead on the bedding. Stained bedding washing machine smelled moldy so we didn’t use it. The grease trap was not emptied from many previous guest and almost set the grill on fire. There was a spot on the top deck next to where you would exit to go downstairs that should be replaced as it was very weak due to rot

We enjoyed our stay at the Chalet, nice and quiet area. We had everything we needed, definitely we will return !!!

No dry wood for fire pit