When we first arrived (which was on a Sunday so no one was at the desk) our balcony was closed off because they were working on it. We had specifically requested a room with the balcony open. We woke up to Jack hammering so loud the next morning right outside our window we couldn’t even have a conversation. Thankfully when the front desk staff arrived Monday morning they did move us to a different unit where the balcony was open and it wasn’t quite so loud. We appreciated that very much. Unfortunately the pool was closed from 8-4 during the day due to construction. The room itself was great, no complaints there.