Hampton Inn Mt. Vernon Oh

Location

More towels / more plush towels

II liked that it was clean, new and updated. It was nice and quiet considering it was a weekend

The beds were just.a little soft, and I would really prefer a pet free situation. People traveling with dogs, maybe cats too think their pets can be all over furniture in dining area, and that grosses me out.

Cleanliness, comfort, breakfast and tone of the staff.

The staff was really nice Amy and Tess. Tess went above and beyond to assist with the heating issues. Tess even called her manager to see what she could do to help fix the thermostats in the both rooms.

The heat did not work over 69 degrees in room #102. We tried the room across the hall #103 and left the heater unit on for over an hour and it only rose to 69.Both units were blowing out a mixture of warm and cold air but neither room got above 69 and kept fluctuating between 68 and 69 degrees. We didn't get in until 1:00am Saturday morning so all the stores were closed. I have lupus so I need to be in a warm room. My husband went to Walmart when they opened and purchased a heater for our room. The heater my husband purchased made my stay more comfortable and warmed the room.