The apartment was brilliant, very clean and well equipped, everything you needed

Unfortunately my partner was unwell and decided to stay in and watch the t.v the signal was so bad, it was constantly buffering and made trying to watch it a nightmare, so we came home early, so only stayed 2 nights.

Leuk, modern ingericht. Schoon. Prettig contact met Vicky en goede instructies. Parkeren voor de deur aan de straat tegen redelijke tarieven. Locatie is perfect.

Wifi was dramatisch. Het was er erg warm (28 graden), er staan enkele ventilatoren maar airco zou geen overbodige luxe zijn, gehorig (rennende kinderen in de verdieping boven ons).

Location / clean / comfortable

Wi-Fi needs improvement

Complaint: parking presented as key feature despite undisclosed costs We booked Grande View 7 in Eastbourne for 18-21 February; when searching for a property on Booking.com I specifically selected parking as an important requirement, the apartment was presented as suitable for our needs and parking was listed under the 'great for your stay' header. Having booked the apartment it became apparent that parking was only available at an additional cost. As a result we incurred significant daily parking charges and received a parking fine on the final day when packing up to leave.  Although a reference to 'charges may apply' appears later in the written description for the property; this information was not clearly provided at the point of booking. Had the parking arrangements and additional costs involved been made clear at the time of booking, we would not have chosen this accommodation. I am requesting the Booking.com review this matter in light of how information concerning parking was filtered, displayed and promoted online during the booking process; and advise on appropriate compensation for the additional costs incurred. I can provide receipts, photographs and additional information as proof if required,

Apologies for sending via this method; but it is impossible to find a phone number to speak to anyone at Booking.com. I have raised a complaint through various complicated channels straight after our stay, online, but it has been ignored. This experience has deterred me from using Booking.com in the future and we have previously been loyal customers. Some areas of the accommodation not well cleaned, photos attached,