Grand Berkshire Signature Hotel operated by Berkshire Hotels & Resorts UK

I had a great stay. Special shoutout to Hassan for going out his way to make the stay comfortable and memorable.

Location and staff customers service good

Need clean and tolet refurbished otherwise perfect

everything else was perfect except water pressure in the bathroom. It was a misery taking shower or washing hands. Amenities were okay but the low water pressure was very annoying. Taps were without mixers means not comfortable to use. Hot water was available but came after 10 minutes or so of opening the tap. While taking shower it ran out of water twice. I have to wait for a while both the times even having soap on my full body. The bathroom experience was pathetic otherwise the location, staff and comfort of the bed were quite okay.

bad water pressure in the bathroom and long wait for the hot water to come by.

Overall it was a good stay and if they can improve in a couple of areas, i would stay there again. The room layout and the look of the room was nice. AC worked fine. Staff were very helpful. The location was excellent. They have a nice pool table and a separate cinema type area which would be nice if you were spending time in the hotel.

Breakfast was poor and not very hospitable. Ie no juices for breakfast, additional items had to be paid for. Everyone has to choose the same option, i.e. all have option 1 or all have option 2, It was very basic and on the tight side. The bathroom was clean but could do with an uplift. The shower had very little pressure. The room was clean, but they needed to clean under the beds, too. Small improvements like the above will go a long way and could then be considered to be 10/10 but not on this occasion.