Long Ridge Lodge | Heavenly Views and Private Spa, Quiet Neighborhood.

Amazing property!

Great stay, highly recommend.

beautiful, spacious home that was well stocked and comfortable

Nice house, several issues impact key amenities.Our filters: 3 king beds & private hot tub.Before we arrived, a txt from mgmt that the kitchen fridge was out, but there was one in the garage & offered to reimburse for ice (no icemaker). It was usable by Weds (5 days into stay). Upon entering the house, you go upstairs to the main level which made the fridge inconvenient & tracked in dust. Feedback on the suites: the bed comfort was better than most. Showers were not. Water dangerously hot & hard to control, & low flow in two of the king ensuites.This house could use a deep clean, the more you look around the more dust you see. We had 2 issues & reported 1 of them to mgmt. 1st was coffee grounds left in the maker & molding. 2nd was a bunk with dirty sheets. We txted mgmt and they sent someone within 30min to change the linen.The most impactful item was the hot tub (key amenity). 1st day, the temp was 93 & no jets. Mgmt had us reset the breaker. Next night we started to get in but it was too hot we measured it at an unsafe 114! Mgmt told us to throw snow in it & a tech would come the next day. The tech said he was out there often for this tub and wasnt surprised if it was cold or too hot. He also told us the snow/water trick to cool it down. It wasnt fun to stand in the cold, trying to get the temp correct, so we only used it twice.Mgmt was very responsive, but issues affected our stay. Not enough space to discuss other feedback, but the house needs TLC to stay “premium"