Best Western Plus Le Moderne

Comfortable and quiet Convenient for city

Location difficult for car access

Great location Good breakfast and breakfast room Decent room

Corridors dingy - bit poor looking

Was well located and because parking with the hotel was full Indigo parking was close by and very convenient. There was a wonderful little cafe beside the hotel to get coffee in the morning.

It would have been nice to have a Nespresso machine and cream/milk like the other hotels have. The cafe made up for it.

Location was perfect for exploring Caen and right next to convenient car parks. Staff were helpful.

The A/C in the room was set up in such a way that it was blowing right in our faces the entire night. We had to get up in the middle of the night to turn it off and even if we did that, it came back on by itself each day at 07:30 am. If we stayed in the room during the day we had to call the frontdesk to disable the A/C in our room because the thermostat did not override the system and it always came back on! The walls were scuffed, the bed frame was scuffed, the carpets were worn, the curtains were worn and the minibar was leaky (in that there were always puddles and drops of water over the items in the minibar). Minibar was not free but the price list was missing from the room. Location alone does not justify a 4 star rating with 4 star room rates. Soundproofing was also pretty poor. You could hear the doors closing, the staff vacumming the room next door and the water running. On a few days the smell of breakfast food was in the hallways as well as in our room even if we were on the 5th floor.