Family and friends stayed here for 10 days at the beginning of January. First I must thank Haniel. He was very easy to communicate with and answered any questions we had. He also set us up with a private chef. Thelma checked us in and out of the condo. She also was very easy to communicate with and answered our questions. These 2 made it very easy for us. The condo itself was great for us. The views alone are worth staying here. Beautiful sunrise and sunsets every day. The balcony is large and can accommodate everyone. The unit was clean but did show some signs of age. Nothing that would keep us from coming back. Must mention that the main living room and kitchen does not have A/C. The bedrooms do have A/C but the 2 back bedrooms are joined to one A/C and the front 2 bedrooms are on another A/C. This was a little bit of an issue as some like their rooms cooler than others do, but we made it work. As far as the Grand Venetian, the pools are great, the staff are great, and it’s well maintained. Great location! This is the only place we have returned to several times. In all we had a great time and would recommend this unit if you have a need for 4 bedrooms.

Stunning views, rooms for 4 couples… fantastic service

The only thing you need to know is that one air conditioner runs two rooms. But it worked out fine for our group. Beautiful condo with lots of space for everyone.

We initially booked out stay for 8 persons 9 months prior to our visit. Our party of 8 turned into a party of 10, as our friends ending up bring three of their minor children, rather than one. We knew that the penthouse could sleep up to 12, as it had 4 bedrooms with 2 king beds, 2 queen beds, and 2 double beds. It honestly didn't cross my mind to check the listing when we added two more persons to our itinerary as we knew how many bedrooms and beds there were and that we had enough room for all. It wasn't until we were asked to email the persons that were staying in the unit the day prior to our arrival that it became an issue--again, this was absolutely my fault. We were, however, told that HOA rules would only allow up to 10 persons, not 12 (which was fine as we only had 10 person total anyway) but that I was going to have to pay $720 for the additional 2 children that we were bringing. VRBO says to always make payment through the app, but I was told that I would need to pay the $720 in cash at check in. I didn't want my reservation to be canceled and felt I had no choice. The refrigerator never worked properly and we couldn't use the freezer nor did we have ice our entire visit. The listing also needs to be updated to reflect that there is only AC in the bedrooms. MAJOR problem. I was told I would be refunded my $400 in electricity fees if I wrote a review. I am waiting. I expect more when I pay this much for a penthouse. We have stayed before at Grand Ven.