Renee was SO sweet and very responsive. The VRBO looks nothing like the photos though. We booked for 4 people thinking there was a bedroom and a living room like the listing stated. She made sure to text me letting me know it was a one bedroom. We were surprised to find it was just a studio apartment with one bed. We wound up having to book a separate hotel. If it is just two people, this place is awesome. It just showed up in our search that it would accommodate 4 people and this is not the case. It didn’t ruin our trip! We made it work. And we didn’t complain about it to Renee, because there is nothing she could have done to change the situation. I just think there should be photos of the actual unit.