We absolutely loved this property, once we got there. Location is fantastic, had all the things we needed for our short stay in Melbourne. The only challenge we had was finding the place to collect the keys from, and then working out where to go from there. There was a bit of back tracking involved, getting off the sky bus, going up a few blocks to collect keys and then back down again when lugging suitcases wasn't ideal. Google maps wasn't helpful in finding the location of which building we were staying in, so after asking for some assistance we found our way. Maybe some clearer instructions on the day of arrival would be beneficial for a smoother process. We would still highly recommend this property and look forward to staying again on our next visit to Melb.