Clean, easy to get too. Everything worked!

The property is in a great location with lots of restaurants and stores nearby. The communication with the host was pretty good. There was a huge storm during our stay and the host was prompt to fix the door and broken tree branches. Plenty of toiletries and kitchen utensils, including an air fryer.A few downsides: some towels had stains on them. W/D had rust in them. Hot tub did not get hot (biggest frustration since we rented this house for the hot tub). Mattresses were uncomfortable in all rooms. The house has a small scent of it being an old home but it wasn't overpowering. We asked for an early check-in and it was approved but never got the information to check in early so we checked in on time.

Perfect property for our family. Kid friendly, full kitchen, and great entertainment set up in the living room. Located with easy access to the highway. Great breakfast spot within walking distance too.

The property was fine - clean, decently well maintained. There were things that made it feel like a rental - odds and ends that weren't in great shape - handles that didn't work, trim/floorboards that were dinged/dented. Beds were comfortable, kitchen was fairly well stocked, checkout process was easy. My biggest issue was communication with the owner. I asked 1 week in advance about early check-in. I don't ever expect a property owner to grant early check-in. I understand most properties may not even know if they can grant an early check-in until a day or two before your own check-in date. However, I didn't hear anything back from the owner for 4 days. At that point, I contacted the owner again. I still did not hear anything back from the owner. I waited 2 more days and finally called the VRBO customer service and advised I was unable to get in contact with the owner. VRBO personnel called the owner, who then finally responded to me via email. They granted an early check-in, which was appreciated. They then asked if I had received check-in instructions via email yet. I advised no, this was the very first contact I had since booking the property a month ago. On the way to the property, we realized we hadn't gotten check-in instructions. I had to again call VRBO to call the owner who said VRBO is the one who was supposed to send the check-in email, and put the blame on VRBO, although I had told the owner I did not get check-in instructions 2 days ago.