This stay had the basic supplies you needed for the most part. The beds and bedding were comfortable. The air conditioning worked well to cool the space. Locations was nice. The directions supplied and AI chat was helpful. There was no natural charm and for the price it wasn’t a nice homey place. There were dead mosquitoes all over the ceilings. The check in person didn’t review anything with us; didn’t show or explain garbage, didn’t know wifi information, wasn’t very helpful. We could not use the Wi-Fi and politely waited until business hours to ask for this to be fixed. AI responded but no one else ever responded or fixed it. No seating area to hang out together, just a table. Even with steady updates on flights and arrival times once we arrived it was made to seem like we didn’t give them enough time to get to the apartment to let us in. We have no idea how long a taxi from the airport or walk from the port take to give an exact arrival time. I would have assumed by stating we are in line at water taxi you would know around what time we would arrive.

Dealt with property management with any questions not the owner of apartment. At check-in was just given the keys and no explanation on how anything works in the apartment or where the garbage drop off would be at the end of the stay. We spent quite some time on the the night figuring out where we had to go and drop the garbage. We had booked this apartment so that each person in our group would get their own room and bed which is a treat at the end leg of your trip. I thought all of the rooms would have been made up and perhaps my error for not asking or stating how many rooms to make; so that was a bit of a let down. I would have booked a less costly place with only two bedrooms if we had wanted to share. We discovered some mould in the kitchen ceiling but that could be the case for all Venice apartments??? Shower takes a very long time to drain so you have to wet then turn the water off to soap up then on to rinse, etc. I did send a message on the first day and was told someone would come to look at it but no one came during the visit. There are no screens on the windows and I didn't see the little plug in zaps until the end of the trip. Did get some bites during stay. Apartment is very spacious though and we enjoyed having a kitchen to have coffee and breakfast and a nice dining area. Apartment is clean. Bring hand soap we had to go out and get some. Location is great in a quiet area, a little cafe around the corner and great restaurant close by. Waterbus: Celestia

Incredible apartment in Venice! Check-in was seamless thanks to the thorough instructions and clear directions. Communication was exceptional — the host was always available and quick to respond to any questions we had. The apartment itself was incredibly spacious, comfortable, and well-equipped with everything we needed for our stay. The recommendations provided were spot-on and helped us make the most of our time in Venice. Highly recommend!

The apartment is very spacious, clean, and comfortable. The AC worked great. It is in a great location and very quick area