Staff were incredibly attentive and nice. Even with the language barrier they went above and beyond using Google Translate to explain the courses of our dinners and breakfasts, as well as information about the town. The hotel was slightly out of town (15mins walk) but they have a shuttle that was basically on demand. We wanted to go into town for the night and they dropped and picked us up at our desired time. The property is also tucked at the base of a mountain which made for a beautiful location. Overall a relaxing stay and a highlight of my 3 week trip around Japan.

An excellent, "easy" introduction to a traditional ryokan, with many accomodations for first timers like us. Family made a side trip from Kyoto for something different than the 3 big cities and this inn gave us a wonderful, different experience with excellent service and great food. The kimono and yukata rental was nice added flair, the room very comfortable (NB. no polarized outlets), and the dinner and breakfast fantastic. Even though translation apps had to be used frequently, the service was universally polite, attentive, and, most of all, friendly and helpful. We had a great time!

The staff were extremely kind, the food was amazing and there was so much of it, and the location was perfect! 10/10🔥

This was genuinely the best stay I have ever had. The room and facilities were great, the food was utterly amazing, and the staff were so welcoming and caring. I spent four nights here and I wish I could stay for longer. While it’s a bit expensive, it is worth every yen. The staff was so helpful and made sure every second I spent there was incredible. I really cannot recommend this place enough!