Wonderful! Had an issue with access to gate, but we worked through it. Thanks for the experience. It was great and we appreciated the hospitality.

The internet kept going in and out. The front door had issues locking. The door frame was rotted.

The host was fabulous at communicating! I was very impressed with the prompt replies and positive tone. It was really difficult to cook anything of our own and properly use the kitchens because it wasn’t well stocked with simple things such as a baking sheet. There was also a lack of hand soap for the bathrooms. We were unable to play air hockey as there were no pucks. I think if those areas improved, this would be a five star stay.

We planned this weekend getaway as a family reunion consisting of 46 family members. Our overall experience was okay. However, the internet connection went out at 11:30pm the first night. I called customer service at 8am and no one answered. I then texted as instructed, but did not get a text message response until 4:08pm on Sunday. I also left a message on the VRBO application and got no answer. The remote control to the main television in one house was inoperative and defective. So we were unable to watch television or use the internet until the repair main came at 5:30pm on Sunday. The XL bbq grill that I preordered was sent with 1/2 tank of propane. So the grill shut off in the middle of our Father’s Day barbecue. We had to finish cooking our food in the oven. The temperature in the other house was hot. The house did not get cooler than 78 degrees, which was very uncomfortable. Both pool tables were also extremely worn and should be replaced.Under these circumstances, I believe and trust that Vrbo or the rental company should issue me some type of refund due to our major inconvenience. We had 46 guests and we followed all of your instructions, but we did not receive or was able to utilize everything that we paid for because they were inoperative for a considerable amount of time. We had to make the best with what we had. Please do the right thing and what is fair. Thank you for your consideration.