The accommodation was in a good location. Was small and basic but had everything you need. Keys were easy to collect.

The location would be no good if you have mobility issues as it is at the hilly part of Bath. Could be made clearer about the waiver before booking as when this was added to the price its made a bug difference. Also, we didn't know about the clean air zone. Luckily, we were exempt. We did get parking permits, but they expired in April. Hopefully, this won't matter.

Location

Had to call up the customer service number for the wifi password. Bathroom had dirt in the corners and in shower. The kettle was so dirty and filled with white thick stuff so we didn’t use it. They provided out of date parking permits and tried to pass it as valid by drawing an “8” over the expiration date. I did not use these because if I got ticketed there would be no way they’d take responsibility. Had to pay £40 for a waiver when the property is not in the best condition. We paid £300 for 2 nights but we decided to go home a night early because it just wasn’t great or cosy. With the amount spent they could’ve atleast bought valid parking permits, they cheaped out.