Worldhotel Grand Dushulake Suzhou

Pretty nice hotel. Would probably be a 3.5 - 4 star in the US. Not a 5 star. Main complaints: 1) the bathtub water supply shot out little shards of metal; not 'rust colored' water, and not a small amount - filling the tub halfway resulted in a thin layer shiny metal filings. 2) It took me multiple visits to the front desk and probably an hour total of discussion for the hotel to understand that I had booked my room through Expedia. They would act like they understood but then hand me a bill for the total cost. I finally spoke with a manager and she was extremely helpful, solved the problem right away. 3) I realize it is normal to not be able to drink tap water in China but a hotel claiming to be 5 star should either provide a filter or more complimentary water bottles. Particularly given the 'metal filings' issue mentioned above. It is not a convenient hotel to get to and it isn't close to most tourist destinations so prepare to pay for taxis (which are actually quite affordable). Otherwise the hotel was very nice. I think it was well worth the cost in US dollars.

Was there for a meeting for four nights. Room is clean, spacious and comfortable. Not many restaurant or shopping places nearby.