The security guard said they didn't have our information when we arrived at the property. It took us about an hour to get ahold of the property owner. After a dozen phone calls he finally texted my wife. He wasn't very professional in his texts, but he did eventually get the info sent to the security guards, and we did get into the property. Other than that we were very happy with our stay. The walk to the beach was long, but we didn't mind. The kids enjoyed seeing all the wildlife while walking across the walkway over the swamp to the beach.

I would stay at the condo again. The only inconvenience was the elevator closes to our room was down. Who ever was above us had what seamed to be kids and would run and jump until late hours and early morning. We told the gate staff twice and I don’t believe it was addressed. They jumped so hard it would shake things on the wall in our room.

the facility is lovely. everything is truly provided. we didn't have bedside lights because the bulbs were expired. contacted our guest representative and he provided our needs the next morning. (it was late in the day when we spoke with him.) the room had a recliner which, in our case is mandatory. the chair is what insoired us to select this rental.

Check-in was very fast and gate employees were very friendly and gelpful.