Pros: We are very impressed by the host, very flexible, and cooperative. They offered a room heater as we needed a special situation. The apartment is walkable from the station and city center, and the city itself is very beautiful. Suggestions - I would suggest that they (holidu or host) explain well in advance of how the check in mechanism is (like where the keys are stored etc). And this should be available on the web site. Secondly, it should have been clearly mentioned that the apartment is available on first floor. If the guest is carrying heavy bags, it is difficult to take them upstairs in the absence of a lift (which is not there). The facility is otherwise excellent, they provided all the utensils, oils guidance, and support. Would like to visit again.