Near to the place we wanted to go

No coffee or tea bags ....

The apartment was spacious and easy to access. Always a bonus when the buildings have lifts! We loved the decor and it was the perfect size for the 6 of us. The balcony was huge and had full amenities throughout the kitchens and bathrooms. The apartment is nearby to cafes, shops, a chemist, and a local pub, which was handy for us when we needed something quick and accessible. We would absolutely stay in this accommodation again!

Early communication was poor, with me asking on multiple platforms for check in instructions prior to our stay. Whilst the instructions were provided before we arrived, it was extremely delayed and did cause some worry that the booking was not confirmed. The ensuite bathroom had grime build up on the tiles and no shower curtain, so there was a lot of water spillage.

The apartment was really spacious for 3 people and light. It had a lovely little balcony to sit out on, which was surprisingly quiet for the centrality of the location. The Kensington neighbourhood was very leafy and pleasant and it's well located to walk to High Street Kensington and Hyde Park, with easy access to shops and the underground. It was very hot weather, so it was nice to have a fan to keep cooler and the owners had helpfully opened the windows before we arrived to help cool it down.

The towels were very small, and although the kitchen was generally well equipped there was nothing to dry dishes with and no wine glasses!

Location good for where we needed to be in London.

Hardly any utensils and cutlery or mugs, lights broken in en-suite and hanging out of the wall, lights hung over radiator with cable in front of it and cables hanging down in kitchen. Sofa bed not fit for purpose. Spare bedding needs improving. High cupboards would not close.