Casago was very responsive, however, there were several less than par issues with the property. The code entry never worked requiring us to keep up with a physical key. We let them know the battery was probably dead for the code entry, they agreed but no one fixed it during our stay. The blanket in the living room area was filthy. The 3rd floor bathroom shower gel was empty on arrival, notified, told it would be fixed and it was not. The bathrooms were seriously dated and did not appear totally clean - especially the floors.The location was wonderful but I would definitely search for another option in the area.

We thoroughly enjoyed our experience at Isle of Palms. The only advice I have is for the property to complete some updates on the villa, it seems outdated from early 2000s. It was very clean, just outdated! But we would stay again! Customer service was 10/10.

Never made it to the poolCould not figure out where to use the code

Nice pool area and outdoor amenities. The covered parking is nice, but the unit definitely needs updating. The kitchen was lacking in several items. The HVAC covers were dirty. The bathrooms were horrible - tile was cracked, sinks had stains and some showerheads were pitiful. Twin beds in second bedroom were hard and not level. The information booklet had wrong info. Unit had basically what we needed, but certainly not what we expected. Checking in with a nightmare. The code to get in the door was incorrect.