🏔️Welcome to Le Hameau des Glaciers, a peaceful alpine refuge in Les Houches offering an incredible panoramic view of the Aiguilles and Mont-Blanc. Ideal for couples or families, it combines comfort and mountain charm. Close to the Prarion and Bellevue cable cars, forest trails and the friendly atmosphere of the village with its shops and restaurants. Perfect for skiing, hiking and relaxing in the Chamonix valley.



💬 FAQ — Please read



🔒 Security Deposit

A refundable security deposit is required for each stay.

As a property management company, this is part of our standard procedure.



The deposit amount appears during the Airbnb booking before you confirm your reservation.



🏢 Who We Are

We are Care Concierge, a professional property management company overseeing more than 200 accommodations in Chamonix, Les Houches and Saint Gervais.



We are not private Airbnb hosts. We do not meet guests except upon request. We have offices in each area, and our local team is available to help you throughout your stay.



🧴 Provided Articles

Each property includes starter essentials (toiletries, soap, toilet paper, cleaning products) for the first 1-2 days.

Guests are responsible for restocking supplies during their stay if necessary.



For chimneys or washing machines, please buy your own wood and detergent as we do not provide these items.



📘 Travel Guide and Access Codes

After booking, check your inbox to obtain your digital welcome guide.

It contains your arrival details, entry codes, parking information, and property instructions to ensure a smooth check-in.



🏡 ROOMS

All bed linen and towels are provided.



1 bedroom - double bed

1 bedroom - double bed



🛁 BATHROOMS AND TOILETS

Please note that toiletries are limited, so we suggest bringing your own or purchasing them upon arrival.



1 shower

1 separate toilet



🎿 SKI STORAGE

A ski storage space is available to store your ski equipment safely.



🐾 PETS

Pets are NOT permitted on this property.



🚭 NO SMOKING

This flat is non-smoking. Smoking is only permitted outside.



🚗 PARKING

The accommodation includes a parking space in a private garage



🍽️ KITCHEN

The kitchen is fully equipped with all the essentials for preparing meals.



☕ COFFEE MACHINE

A Nespresso coffee machine is available.



🛋️ LIVING ROOM AND DINING ROOM

Living room with seating for 4 people

Dining table for 4 people



💧 WATER HEATER – PLEASE READ

In France, water heaters (boilers) work differently from those in many other countries. Hot water is stored in a tank and can be depleted if used excessively. It takes between 1 and 5 hours for the tank to refill and reheat again, depending on its size.



🔹 We kindly ask you to avoid long showers or baths, unless you are the last person to use the bathroom and can wait until morning to refill it.

This is a normal part of life in France, so we thank you for your understanding and consideration.



⚡ ELECTRICAL SYSTEM

France uses a limited electrical system, and if too many appliances (such as a hairdryer and a microwave) are used at the same time, the circuit breaker may trip. If this happens, you will need to manually reset it at the electrical panel.



🔌 Please avoid overusing multiple devices simultaneously — this system is designed to reduce energy consumption and is very common in French households. We ask you to use only what you need.