Hotel VIVA

10 minute walk to Sofia Central station

3pm check in, and property didnt respond to queries about earlier check-in. There is no manned reception I was lucky a staff member saw me on CCTV and let me drop my bag. “Double bed” was two singles pushed together, made up separately. I was travelling solo in a 4 bed room - the two singles (‘double’) was made up, but not the other beds. I was given one set of towels, one pillow, one sachet of shampoo (plastic, impossible to open), one piece of soap (to cover shower AND basin). Just one of everything. Beds were impossibly soft and uncomfortable. Overall I felt the hotel was penny pinching and I cannot recommend

It was centrally located so easy to get around. My room was lovely and was always kept sparkling clean. The owners were so helpful making taxi arrangements for me and making great cappacino. The owner was also very helpful giving directions and sometimes just chatting with me. This means so much to a solo senior female traveller! I would definitely recommend staying here.

Everything was great!

No breakfast. Location is historical center, but area requires restoration.

Pedestrian part in neighborhood in pretty poor condition, but it is not hotel responsibility

Very clean room close to bus station

Rude staff at check out, they wanted us to delay us by registering in the morning as we where leaving for our flight. The reception was closed when we arrived at 9pm the previous night.