Tokyo Ariake Bay Hotel

The hotel itself was a very nice stay but there was only one restaurant around and some of the staff seemed incredibly mad that we didn't speak Japanese. We were prepared to use google translate as we did with every other hotel we stayed at during our trip but the second she saw we didn't speak Japanese, she pushed us off onto another employee. I think she thought we were going to assume that she spoke English because she wasn't Japanese and that's probably the reason why she didn't want to deal with us. The gentleman who did check us in was lovely and helped us tremendously.

I thought it was ok for the price. Facilities were extremely clean and other guests were respectful of others. As a woman traveling by herself, I felt safe staying there overnight. It was my first stay at a capsule hotel and I wish I would have gotten more guidance from the staff when I first checked in. Staff did not speak English (which is fine, you're in Japan after all!) but was not necessarily welcoming or friendly when I was trying to ask questions. I felt like I was bothering them, but they seemed to be happy to answer questions from locals. Maybe it was just my assumption. The hotel is located in a very industrial area and there are no restaurants around. However, a subway station is only 5 min away. Very convenient! Wouldn't necessarily stay there again but I would definitely recommend it if you're travelling on a budget.

Very nice experience for a capsule hotel. Very clean, not too crowded, and the pods themselves were actually very comfortable.

I really had no clue what to expect with this. The staff were very very friendly, but the fellow travellers were who I had issues with. One person was snoring right below me, another guy was video calling with someone despite people trying to sleep, and signs saying NO VIDEO CALLING IN SLEEPING AREA! The staff were great though, and the facilities were really great too.